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Welcome to the Ohio 9-1-1 Program Office

The Ohio 9-1-1 Program Office coordinates and facilitates communication concerning 9-1-1 issues among state, federal, regional and local 9-1-1 and public safety communications officials. Specifically, the office coordinates all Emergency Services Internet Protocol Network (ESINet) Steering Committee activities to facilitate Next Generation 9-1-1 (NG 9-1-1) state level efforts within the scope of wireless 9-1-1. The implementation of NG 9-1-1 will provide citizens with advanced communication capabilities when calling for emergency services, including police, fire and emergency medical services. Additionally, through use of the ESINet, NG 9-1-1 will become a seamless, coordinated and efficient system available to all local 9-1-1 centers throughout Ohio.

PSAP Managers: For any 9-1-1 service issues, please contact your service provider.  If you are having difficulty getting issues resolved, you may contact the Public Utilities Commission of Ohio by emailing

Upcoming Meetings

The next ESINet Steering Committee meeting is scheduled for July 19, 2021 at 11:00 AM. 

Teleconference will be MSTeams - below is the call-in information:

Join on your computer or mobile app

Click here to join the meeting

Or call in (audio only)

+1 614-721-2972   United States, Columbus

Phone Conference ID: 589 498 111# 



Notice of Public Hearing - July 6, 2021 beginning 1:00PM - Friday, June 25, 2021
THE DEPARTMENT OF ADMINISTRATIVE SERVICES (DAS), pursuant to Chapter 119 of the Ohio Revised Code, hereby gives notice that a public hearing will be conducted for the purpose of considering the rescission, adoption, and amendment of the following rules contained in the Ohio Administrative Code.
The purpose of this revision is to change the place of the hearing from virtually to in-person due to the expiration of statutory authority that allowed agencies to conduct hearings virtually.
The public hearing will be conducted on July 6, 2021, beginning at 1:00 p.m., in Lobby Hearing Room, located at the James A. Rhodes State Office Tower, 30 East Broad Street, Columbus, Ohio 43215. All interested persons affected by the proposed actions may be heard by oral or written testimony.
These rule actions are occurring as the result of the five-year review of the existing rules governing the operation of Public Safety Answering Points (PSAPs) that answer requests for service via the 9-1-1 system.
Copies of the proposed rules are available from:
• Dept. of Administrative Services, Office of Legal Services, 30 E. Broad St., Suite 4023, Columbus, Ohio 43215, 614-644-1773;
• Register of Ohio website:
All interested persons will be given an opportunity to be heard at the public hearing. Those persons who wish to provide oral testimony are encouraged to contact the Department of Administrative Services through, no later than July 3, 2021, at 5 p.m. and may be given preference in the order of their testimony.

Updated Map - Text-To-9-1-1 - Friday, January 22, 2021
Change to ORC 128.021 - Thursday, August 22, 2019

Click here for a message from Ohio 9-1-1 Admininstrator Rob Jackson about recent changes to Ohio Revised Code 128.021.