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Welcome to the Ohio 9-1-1 Program Office

The Ohio 9-1-1 Program Office coordinates and facilitates communication concerning 9-1-1 issues among state, federal, regional and local 9-1-1 and public safety communications officials. Specifically, the office coordinates all Emergency Services Internet Protocol Network (ESINet) Steering Committee activities to facilitate Next Generation 9-1-1 (NG 9-1-1) state level efforts within the scope of wireless 9-1-1. The implementation of NG 9-1-1 will provide citizens with advanced communication capabilities when calling for emergency services, including police, fire and emergency medical services. Additionally, through use of the ESINet, NG 9-1-1 will become a seamless, coordinated and efficient system available to all local 9-1-1 centers throughout Ohio.

PSAP Managers: For any 9-1-1 service issues, please contact your service provider.  If you are having difficulty getting issues resolved, you may contact the Public Utilities Commission of Ohio by emailing

Upcoming Meetings

The next ESINet Steering Committee meeting is scheduled for November 23, 2020 at 11:00 AM. 

Teleconference will be MSTeams - below is the call-in information:

Join on your computer or mobile app

Click here to join the ESINet Steering Committee Meeting

Or call in (audio only)

+1 614-721-2972,,686687923#   United States, Columbus

Phone Conference ID: 686 687 923# 


The Ohio PSAP Operations Subcommittee meeting date to discuss review/revisions of the existing PSAP operating rules
 (OAC 5507-1) will be:

November 9, 2020 

12:30 pm  |  (UTC-05:00) Eastern Time (US & Canada)  |  1 hr 30 mins

Meeting number (access code): 172 199 0742

Meeting password: asQPGrsW666

Join by phone

+1-415-655-0003 US Toll

Global call-in numbers

Join meeting





Updated Map - Text-To-9-1-1 - Wednesday, September 30, 2020
New Map HERE read more ...
Text-to-9-1-1 - Thursday, November 14, 2019

Click here to see the updated map of counties in Ohio with Text-to-9-1-1!

 read more ...
Change to ORC 128.021 - Thursday, August 22, 2019

Click here for a message from Ohio 9-1-1 Admininstrator Rob Jackson about recent changes to Ohio Revised Code 128.021.


Public Service Announcement

Click here to view the public service announcement from the 9-1-1 Program Office about knowing your location when you call 9-1-1.