Welcome to the Ohio 9-1-1 Program Office

The Ohio 9-1-1 Program Office coordinates and facilitates communication concerning 9-1-1 issues among state, federal, regional and local 9-1-1 and public safety communications officials. Specifically, the office coordinates all Emergency Services Internet Protocol Network (ESINet) Steering Committee activities to facilitate Next Generation 9-1-1 (NG 9-1-1) state level efforts within the scope of wireless 9-1-1. The implementation of NG 9-1-1 will provide citizens with advanced communication capabilities when calling for emergency services, including police, fire and emergency medical services. Additionally, through use of the ESINet, NG 9-1-1 will become a seamless, coordinated and efficient system available to all local 9-1-1 centers throughout Ohio.

PSAP Managers: For any 9-1-1 service issues, please contact your service provider.  If you are having difficulty getting issues resolved, you may contact the Public Utilities Commission of Ohio by emailing OutageReport@puc.state.oh.us.


National Public Safety Telecommunicators Week - Wednesday, April 11, 2018

On behalf of the Ohio ESINet Steering Committee and the Ohio 9-1-1 Program Office, we wanted to take a few moments and send out a note to express our deep gratitude for the extraordinary work done each day by Ohio’s Public Safety Telecommunicators.  When people are experiencing their worst moments in life, whether through personal tragedy or large scale emergencies, many times the public safety telecommunicator is the lone voice of support and help they have.  The Ohio ESINet Steering Committee and the Ohio 9-1-1 Program Office appreciates your efforts every day and would like to say “Job Well Done!”

Support and Compliance Educational Session Rescheduled - Tuesday, February 13, 2018

The Support and Compliance Educational Session previously set for February 7 in Jackson County has been rescheduled for February 28, 2018, from 10:00 AM to 12:00 PM. The new location is the Jackson County Health Department, found at 200 E. Main St., Jackson, OH 45640.

2016 Annual Report - Wednesday, March 29, 2017

The Ohio 9-1-1 Program Office 2016 Annual Report is now available under the "Shared Documents" section of the ESINet Steering Committee tab.

NG9-1-1 RFP Released 2/17/17 - Friday, February 24, 2017
The state of Ohio has issued a Request for Proposals (RFP) to select a Contractor, who will be responsible for the Design, Deployment and Operation of an NG9-1-1 System. Please see the State of Ohio Procurement website for additional information.

Update - PSAP Operations Rules - Thursday, May 12, 2016

As of May 12, 2016, the PSAP Operations Rules adopted by the ESINet Steering Committee on April 21, 2016, are now effective. Individual PSAPs have until May 12, 2018 to reach compliant status.


Upcoming Meetings

The next ESINet Steering Committee meeting is scheduled for Thursday, January 17, 2019, at 11:00 AM.  This will be an in-person meeting.

Location: 77 S. High Street, Columbus, Ohio 43215 (19th Floor, Room 1948)

Call-In: 1-614-230-0229
 Meeting ID – 81523#


Public Service Announcement

Click here to view the public service announcement from the 9-1-1 Program Office about knowing your location when you call 9-1-1.