Welcome to the Ohio 9-1-1 Program Office

The Ohio 9-1-1 Program Office coordinates and facilitates communication concerning 9-1-1 issues among state, federal, regional and local 9-1-1 and public safety communications officials. Specifically, the office coordinates all Emergency Services Internet Protocol Network (ESINet) Steering Committee activities to facilitate Next Generation 9-1-1 (NG 9-1-1) state level efforts within the scope of wireless 9-1-1. The implementation of NG 9-1-1 will provide citizens with advanced communication capabilities when calling for emergency services, including police, fire and emergency medical services. Additionally, through use of the ESINet, NG 9-1-1 will become a seamless, coordinated and efficient system available to all local 9-1-1 centers throughout Ohio.

PSAP Managers: For any 9-1-1 service issues, please contact your service provider.  If you are having difficulty getting issues resolved, you may contact the Public Utilities Commission of Ohio by emailing OutageReport@puc.state.oh.us.


NG9-1-1 RFP Released 2/17/17 - Friday, February 24, 2017
The state of Ohio has issued a Request for Proposals (RFP) to select a Contractor, who will be responsible for the Design, Deployment and Operation of an NG9-1-1 System. Please see the State of Ohio Procurement website for additional information.

ESINet Steering Committee Meeting - March 8, 2017 - Wednesday, February 22, 2017


There are two important events scheduled for March 8, 2017

10:00 AM – Vendor pre-Bid Meeting -  State EMA Building, 2855 W. Dublin-Granville Rd.  Room 204

1:00 PM – ESINet Steering Committee meeting - State EMA Building, 2855 W. Dublin-Granville Rd.  Room 204

Update - PSAP Operations Rules - Thursday, May 12, 2016

As of May 12, 2016, the PSAP Operations Rules adopted by the ESINet Steering Committee on April 21, 2016, are now effective. Individual PSAPs have until May 12, 2018 to reach compliant status.


Public Service Announcement

Click here to view the public service announcement from the 9-1-1 Program Office about knowing your location when you call 9-1-1.