Welcome to the Ohio 9-1-1 Program Office

The Ohio 9-1-1 Program Office coordinates and facilitates communication concerning 9-1-1 issues among state, federal, regional and local 9-1-1 and public safety communications officials. Specifically, the office coordinates all Emergency Services Internet Protocol Network (ESINet) Steering Committee activities to facilitate Next Generation 9-1-1 (NG 9-1-1) state level efforts within the scope of wireless 9-1-1. The implementation of NG 9-1-1 will provide citizens with advanced communication capabilities when calling for emergency services, including police, fire and emergency medical services. Additionally, through use of the ESINet, NG 9-1-1 will become a seamless, coordinated and efficient system available to all local 9-1-1 centers throughout Ohio.

PSAP Managers: For any 9-1-1 service issues, please contact your service provider.  If you are having difficulty getting issues resolved, you may contact the Public Utilities Commission of Ohio by emailing OutageReport@puc.state.oh.us.


Ohio State Highway Patrol Dispatcher Position - Monday, June 27, 2016

The Ohio State Highway Patrol has posted a job announcement for a dispatcher position. For further information, please see the job bulletin.

Save the Date - September 14, 2016 - Monday, June 27, 2016
On Wednesday, September 14, 2016, the Ohio 9-1-1 Program Office will host the Ohio 9-1-1 Symposium. This event will be held at the Ohio State Highway Patrol Academy, and will include presentations and information relevant to 9-1-1 development in Ohio. Please check back for additional information as it becomes available. 
Ohio 9-1-1 Program Office College Interns - Monday, May 16, 2016

The Ohio 9-1-1 Program Office would like to welcome college interns Samantha Brown and Amber Leyrer.  Samantha and Amber will be working as a team to develop a 9-1-1 educational curriculum for kindergarten through fourth grade students.  The resulting presentation will be packaged and made available to Ohio’s schools and public safety agencies who have a need for this type of presentation.

Samantha is a junior at Ohio University studying early childhood education.  Amber is a senior at The Ohio State University studying security and intelligence with a focus on public safety.  We are thrilled to have them joining our team for the summer.

Update - PSAP Operations Rules - Thursday, May 12, 2016

As of May 12, 2016, the PSAP Operations Rules adopted by the ESINet Steering Committee on April 21, 2016, are now effective. Individual PSAPs have until May 12, 2018 to reach compliant status.

New Shared Document - Thursday, April 21, 2016
As of April 21, 2016, the ESINet Steering Committee has officially adopted the PSAP Operations Rules, which will now be filed, beginning the two-year clock that PSAPs have to comply with the rules. That set of rules is now posted under "Shared Documents" on the ESINet Steering Committee tab.


Somerville Honored with Distinguished Service Award - Tuesday, January 19, 2016

Jay Somerville (center) receives a Distinguished Service Award from ESINet Steering Committee members (left to right) Jason Loree, Matthew Hiscock, 9-1-1 Administrator Rob Jackson, Tom Robbins, John Leutz, and Rep. Tony Burkley.

In recognition of an outstanding record of dedication and hard work toward providing the best quality 9-1-1 services possible to the residents of Ohio, the Ohio Statewide ESINet Steering Committee presented a Distinguished Service Award to Jay Somerville at their January meeting. Somerville works for the City of Dublin and has been instrumental in helping to move the issue of 9-1-1 forward in Ohio. Specifically, Somerville co-chairs the PSAP Operations Sub-committee, and has done a tremendous amount of work drafting language relating to the PSAP Operations Rules, among many other contributions. The steering committee was pleased to present him with this award and is extremely appreciative of the work he does in helping to keep the residents of Ohio safe. It is only through the efforts of local partners such as Mr. Somerville that the vision of a statewide ESINet, NG 9-1-1 system, and more effective 9-1-1 service can become a reality. “Jay is a great resource and dedicated public servant, and we’re very appreciative to have him on our team,” said Rob Jackson, the Ohio 9-1-1 Administrator.


Public Service Announcement

Click here to view the public service announcement from the 9-1-1 Program Office about knowing your location when you call 9-1-1.